the business side of wine
This document outlines the end of day process that is performed at the end of a day or shift.
Tips must be entered/adjusted on the same day of the transaction BEFORE you close the day/shift, otherwise you will lose the ability to collect the tip!
Cash Manager for iPadTips must be adjusted on the iPad they originated on and can be adjusted any time throughout the day.
Using the Electronic Journal, pull up the transaction you want to adjust a tip on and tap the ADJUST TIP button. Process the tip and verify it has been adjusted correctly on the receipt.
Using the Electronic Journal, find the transaction to add the tip to and tap the ADJUST TIP button. Process the tip and verify it has been adjusted correctly on the receipt.
All bottles removed from inventory for any reason other than sales must be adjusted out of inventory. Examples of removals would include; Tasting Room Pours, Donations, Marketing, etc.
To adjust these bottles out of inventory, start a new transaction and tap GROUP at the top of the screen and then choose the Adjustment / Promo
sales group. You will then select a reason for the removal from a list of accounts. Choose the correct account and hit OK.
Enter the bottles into the transaction screen (they will be rung up with a $0.00 selling price). Once complete, press the FINALIZE button to complete the transaction.
For each account you need to adjust against (Pours, Donations), you will need a separate transaction.
Choose MENU, Shift Report (or X-Report) to get a drawer totals report for the shift. This will tell you what your sales were today for this register. Use this when counting the drawer to reconcile your cash.
It is highly recommended you reconcile your daily sales activity as a part of your closing procedure to find and resolve any balancing issues proactively.
Reconcile Cash & Checks (Deposit)This step provides an easy way to count your cash and balance the drawer. From the MENU, choose Shift Report (or X-Report), then select Drawer Counts. Here you can enter you coins, bills, checks and beginning drawer. Enter the Deposit (Cash+Checks) from the Shift Report. If you have any discrepancies, see the Troubleshooting section at the end of this document and alert your accounting department.
Use Credit Card Reports (Back Office Point-of-Sale menu, Activities section) to get a complete report of your daily credit card activity. Add your individual register shift reports and match the total with this report. If you have any discrepancies, see the Troubleshooting section at the end of this document and alert your accounting department.
Choose MENU, Shift Close (or Z-Report) to Zero the totals of the register. This essentially closes the shift or day and clears the register totals.
This step only applies if you are a satellite tasting room using Multi-Site Manager.
Close Cash Manager and return to the Windows Desktop. Double Click the Multi-Site Manager icon and click the Send button. This will send all of todays transaction activity to the headquarters system.
Once all registers have been closed, the last step is to Post your sales from the Back Office program.
Open the Back Office program, logon and select the Point of Sale menu. Choose Post Sales from the Activities menu. Here you should see one entry per register that has been closed. Click the Select All button to highlight all rows and click Post.
Now that you have posted your sales for the day, you can print reports. Common reports to print include: Sales by Sales Department, Cash Receipts and Sales Tax Report.
If you are having problems balancing, first it is best to identify ALL media types that are out of balance. If two media types are out of balance the same amount, it might be because a transaction was finalized with the wrong tender type such as a check tendered with cash, or vice versa. If on the other hand, you are off on one media type, the following steps are offered to help you find the discrepancy.
Cash differences are commonly due to mistakes in issuing of change due, or an incorrectly counted beginning drawer. If you are over/short an unusually large amount, you can follow these steps to try to find the discrepancy:
If you are still out of balance, there is little more that can be done.
The Shift Report (X-Out report) will print the number of checks taken throughout the day.
If your credit card total does not match, follow these steps to help resolve the discrepancy:
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